Quotes and Payment
- Quotes are free.
- After we receive your request for a quote, we will send you a confirmation message within two to three business days.
- The quote will usually be sent to you by e-mail within a week.
- Quotes are valid for 30 days.
- When ordering, please reply to our e-mail with the quote.
- After we confirm the receipt of your payment, we will send you a confirmation of the receipt of your order, at which point the deal will be concluded.
Method of Payment
- Please remit the balance to the bank account listed in the e-mail with the quote. The bank remittance fees will be borne by the remitter, whether the customer or us.
- For orders with a quoted price of less than $1,000 in total, please pay the amount in full when placing the order. We will start preparing the production of the ordered items as soon as the receipt of your payment is confirmed.
- For orders with a quoted price of more than $1,000 in total, please pay half of the amount when placing the order. We will start preparing the production of the ordered items as soon as the receipt of your payment is confirmed. Please pay the remaining half within 30 days after delivery.
- If you have conducted previous transactions with us, you have the option of making a lump sum payment after delivery. Please inquire with us when requesting a quote.
Cancellation after Ordering
- Please take note that production costs for the number of days from the commencement of the production work to the date of cancellation will be charged.
Shipping and Delivery
- Delivery costs will be borne by the customer and will be included in the quote.
- FedEx or DHL will be used for shipping as a general rule.
Guarantee of Quality
- For this transaction, the product is guaranteed for 30 days.
- In the case of any defects, the product will be reproduced free of charge after we verify the defect. Please contact us by e-mail and return the product to us carriage forward.
- Please contact us for high-volume production orders.
- You will be treated as a most important client and we will make all efforts in offering the best quality, delivery conditions and prices.